Reference

Our Terms & Conditions Keep Your Account Safe

When you open an account with selot6000, you're agreeing to terms built around real Indonesia payment rails, clear withdrawal rules, and support available when you need it.

Clear payment & withdrawal stepsAccount security & data handlingSupport contact & escalation pathsIndonesia region verification rules
selot6000 Our Terms & Conditions Keep Your Account Safe
GET IN TOUCH

How to Contact Us About Terms

If you need clarification on any term, want to dispute a transaction, or need to update your account details, we have multiple channels ready.

Live Chat Support Get answers on account terms, payment holds and withdrawal timing instantly.
Email Support Send detailed questions about terms compliance, data requests, or account disputes.
In-Account Ticket System File a formal request for policy clarification, withdrawal verification or account change.
SECURITY & DATA

How We Handle Your Information

Our terms include strict rules on how we collect, store and use your account data. Every deposit via DANA, OVO, GoPay and QRIS is encrypted during transmission, and your wallet balance is…

Encryption & Account Access

All logins use secure authentication; deposits and payouts are encrypted. Access your account from multiple devices; sessions expire after inactivity.

Identity Verification

First withdrawal triggers one-time verification using your registered name and ID. No repeated KYC; verification data stored securely and used only for payout clearance.

Payment Record Retention

We retain deposit and withdrawal records for 7 years for compliance. Transaction details visible in your account history; export anytime from your lobby.

Data Download & Deletion

Request your full account data or account closure via support ticket. We process downloads within 7 days; account deletion within 30 days after verification.

Cookie & Tracking Policy

We use cookies to keep you logged in and track gameplay for fraud detection. Third-party analytics see only aggregated lobby data; no personal payment details shared.

Policy Update Notification

Changes to terms are posted 30 days in advance on this page. Material changes affect only new deposits; existing balances grandfathered under prior rules.

Frequently Asked About Our Policies

Real questions from players in Medan, Semarang and across Indonesia about what our terms mean for your account, deposits and withdrawals.

File a dispute via our in-account ticket system within 14 days of the transaction. Include the deposit date, amount and reason. Our finance team investigates and contacts your payment provider to verify the charge. Reversals are processed within 7–10 business days if fraud is confirmed.

You cannot opt out of core terms like identity verification or transaction logging — those are required by our payment processors. You can disable non-essential cookies and promotional emails in your account settings. Data used for fraud detection cannot be disabled; it protects your account.

Your access to live tables, slots and sportsbook depends on regional regulations. If local law changes or if you move to a region where selot6000 is not accessible, your account may be restricted. We'll notify you of any access change 30 days in advance via email.

Request account closure via support. Your balance remains yours and can be withdrawn before closure. Once closed, your account cannot be reopened; a new account requires a fresh application. Closure takes effect 30 days after final verification to prevent accidental loss.

We retain all transaction records for 7 years for compliance and dispute resolution. You can view and download your full history anytime from your account dashboard. After 7 years, older records are archived but remain available on request for legitimate disputes.

No. Your deposits must come from a payment account registered in your name. Using another person's payment method violates our terms and may result in account suspension. All account holders and payment sources are verified during your first withdrawal.

Accounts with no deposits or withdrawals for 12 months are marked inactive. Balances remain safe and accessible when you log back in. We do not charge inactivity fees. You can reactivate by making a deposit or contacting support at any time.