Reference

How we protect your account and your money

Q: Who can I contact about a legal or compliance concern?

Email our Compliance team at legal@selot6000.xyz or use the Compliance form in Account > Legal & Privacy. Include your account number, date and full details. We respond within 10 business days with a full explanation.

When you open an account with selot6000, your deposits via DANA, OVO, GoPay and QRIS are verified before any play starts.

Data encrypted end-to-endPayment verification requiredWithdrawals cleared same dayAccount review on requestSupport available 24 hours

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Our legal framework and how it applies to you

selot6000 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

selot6000 operates where local law permits and depends on local law to define who can hold an account and how we handle your money. Your deposits through DANA, OVO, GoPay and QRIS are held in a segregated account and linked directly to your balance in the

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lobby. We do not share your payment details with third parties outside our payment processor. Withdrawal requests are verified against your account history and identity documents before we send funds back to your original payment method. If you have a dispute about a transaction, you can
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contact us with your account number and the date of the deposit or withdrawal, and we will investigate within 48 hours. Players in Medan, Semarang and other supported regions follow the same verification steps and have access to the same support channels.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

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How to reach us about account or legal questions

YOUR PRIVACY & SECURITY

How we handle your data, cookies and account access

Data Handling

Your name, email, phone and payment details are encrypted and stored on secure servers. We use this data only to verify deposits, process withdrawals and contact you about your account. We do not sell or lease your information to marketers or other operators.

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to see which games are played most. You can clear cookies anytime in your browser settings without losing your account balance or history.

Account Security

Your password is hashed and never stored in plain text. Use a strong, unique password and enable two-factor authentication in Account Settings. If you suspect unauthorized access, contact support immediately and we'll freeze your balance.

Data Retention

We keep your account records for 5 years after closure for tax and dispute resolution purposes. You can request deletion of non-essential data (marketing history, device logs) anytime via email.

Your Rights

You have the right to access, correct or download a copy of all your personal data in CSV format. Request this via Account > Legal & Privacy or email support with your account number.

Report a Problem

If you believe selot6000 has misused your data or violated your rights, contact our Compliance team at [email protected] with full details. We respond within 10 business days.

Common questions about your legal rights and account

Your balance is held for 30 days. You can request a full withdrawal to your original payment method (DANA, OVO, GoPay or QRIS) within that window, or we return it automatically after 30 days. Your account data is archived for 5 years.

Yes. Log into your account, go to Wallet > Transaction History, and view every deposit and withdrawal with timestamps and payment method. Download as CSV anytime. Contact support if you need older records beyond the visible 12 months.

Your DANA, OVO, GoPay and QRIS credentials are never stored on our servers. Payment data goes directly to our processor over encrypted channels. We store only the last 4 digits of your payment account for verification purposes.

Go to Account > Legal & Privacy, click Download My Data, and confirm. We email a CSV file within 24 hours containing all personal, payment and play records linked to your account.

Contact support within 14 days of a deposit you believe was made in error. We verify the transaction against your account history and payment processor records. If verified as a mistake, we reverse it to your payment method within 2 business days.

Email our Compliance team at [email protected] or use the Compliance form in Account > Legal & Privacy. Include your account number, date and full details. We respond within 10 business days with a full explanation.

No. Your data is never shared with other gaming operators. We share information only with our payment processor (for deposits and withdrawals) and hosting provider (for security). All third parties are bound by confidentiality agreements.

How we protect your account and your money

How to reach us about account or legal questions

How we handle your data, cookies and account access

Data Handling

Cookies & Tracking

Account Security

Data Retention

Your Rights

Report a Problem

Common questions about your legal rights and account

01 What happens to my account if I close it?

02 Can I see a record of all my deposits and withdrawals?

03 Is my payment information safe with selot6000?

04 How do I request a copy of my personal data?

05 What is your refund policy if I dispute a charge?

06 Who can I contact about a legal or compliance concern?

07 Does selot6000 share my data with other operators or third parties?

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